If you’ve never opened a hosting account or you are changing companies and the new one employs an account management tool that you haven’t seen so far, you may become puzzled about how to complete a particular operation in your account or on your desktop PC. That is why, a lot of companies have compiled a knowledge base, which recounts the most common queries and difficulties pertaining to the specific platform they use, instead of including only some generic facts. This type of knowledge base will permit you to find the right information quickly and effortlessly, so you will not need to spend plenty of time and efforts on matters that might require something as simple as clicking a button or selecting a tickbox. Thus, not only can you get things done, but you can also learn plenty of new and valuable facts, both about the way you can manage your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Cloud Hosting

If you have ordered your very first cloud hosting package through our company or have migrated your website over to us, you will become accustomed to our platform and our created-developed Hepsia Control Panel in a jiffy due to the fact that we have prepared a thorough online knowledge base where you can find all the information that you may ever need – both general info regarding the web hosting service as a whole and more specific info about the separate functions that you can make use of and the predicaments that you could chance upon. The articles themselves are available in two places. The whole article collection is accessible through the Help section of the Control Panel. You can read relevant articles about the different features in each Control Panel section as well. You can acquaint yourself with how to do basically everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles include elaborate guidelines, so you’ll never become disoriented on account of an unclear text. Naturally, if you face a more specific obstacle and you don’t find anything about it in our knowledge base, you can get in touch with our help desk staff 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the in-depth online support documentation that we’ve prepared for you. The articles feature generic info about our services, instructional tutorials about the different functions that you can make use of, as well as troubleshooting guidelines that can help you correct common problems that you may bump into. The topics that we have included cover pretty much everything, from simple things such as how to host a brand-new domain in the account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a specific section of the Control Panel will always be available in the right corner of the page that you are on, whereas the entire article list can be accessed through the all-encompassing Help section.