A 99.9% Server Uptime
The main benefit of constructing your own cloud hosting platform is that you do not need to be worried about compatibility – you set up a specific set of software tools in such a manner so as to work with a specific set of hardware elements. The outcome is something significantly more stable and dependable, because there are less potential risks of failure. We have built our cloud hosting platform atop proven hardware components in addition to a significantly customized version of Security–Enhanced Linux so as to create a really secure home for your own sites.
Because of this, with each of our Linux cloud hosting packages we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is vital to also set up your own network architecture. That’s the reason why we built a custom internal network in all our data centers. Relying on top–quality Juniper routers and switches, our internal network allows for ultrasonic data transmission speeds and is also completely redundant.
As a result, you can enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, regardless of which web hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not happy with our web hosting services, or if you find them insufficient, or if you decide that you need a Linux VPS instead of a cloud hosting account – we will give you a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control over your domains even if you close your hosting account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours for an answer, you’re aware of how infuriating this can be, especially when your web site is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be here and they’ll get back to you in under 1 hour. And the best thing is that their average response time is less than 20 minutes!