Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Resolution Warranty

  • Our group of service technicians will do their best to respond to your support demands within approximately 1 hour. If, however, the situation you have encountered requires help from the Admin =Department,= we are going to address the ticket to the administrator in charge and will write a note to let you know.

  • Top quality support service
  • Expert Tech Help And Support Service

  • We will offer you 24/7 client support by using a lightning fast ticketing platform included in your Control Panel. You could write to us at any time about any of the packages that come pre–configured on your virtual server, this includes the desired Linux OS, the server admin panel and our in–house made Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • Each section of the Hosting Control Panel that is provided with no charge with your VPS gives an integrated collection of articles. You’ll find a number of detailed how–to tutorials and a selection of step by step video tutorials that display all the common site supervision duties. You can start using them by hitting the Help or Video keys in the right side of each Control Panel section.